Our courses

SBA want to unleash the potential of our learners.

To achieve this, we aim to support all learners to overcome their personal barriers to employment, providing employability and life skills before upskilling them in sector specific qualifications that match the needs of our employer partners.

Further 1-2-1 support and coaching is available to customers who require that extra bit of support through the transition to employment.

Contact Centre

We are well established as the training provider of choice for many contact centres across the UK. We offer the Certificate in Contact Centre Operations Level 2, accompanied by the Certificate in Occupational Studies in the Workplace, and we also create bespoke courses direct with our employer partners, designed specifically for the roles they are recruiting for.

A hugely popular course that can be delivered virtually to any learners across the UK, with employers waiting to provide interviews for successful candidates.

Logistics & Industrial

We have created this new sector delivery to support our recruitment and employer partners needs. The virtual delivery can include: Warehousing, Lean Organisational Management Techniques Level 2, Occupational Studies in the Workplace, Health & Safety, Manual Handling, and more.

Our recruitment partners have a wide range of jobs across the UK so are keen to create further bespoke courses that match there recruitment needs and that of unemployed customers.

Hair & Beauty

We offer a range of level 1 & 2 qualifications for customers who are keen to enter the hair & beauty industry and/or to progress to the next level.

Our hair & beauty academy is in central Manchester, and we can provide learners with qualifications like: Certificate in an introduction to Hair & Beauty Sector, Certificate in Cosmetic Makeup and Beauty Consultancy, Certificate in Nail Treatments, Certificate in Vocational studies – Hair & Beauty and more.

Health & Social Care

Like many other providers across the UK, we are keen to support people into the health & social care sector to support our countries most vulnerable in there time of need.

We have courses available at level 1 & 2 in: Award in Preparing to work in Adult Social Care, Award in Introduction to Health, Social Care, and Children’s & Young People’s Settings, Certificate in Customer Service for Health & Social Care Settings, and Certificate in Understanding Dignity and Safeguarding in Health & Social Care.


New to our suite of sector academies we offer qualifications that will support our learners to progress into front and back of house roles.

Hospitality & Catering Principles level 2, and additional units covering – principles of customer service in this sector, food safety, preparation and clearing of service areas, service of food at table, service of alcoholic and non-alcoholic drinks, cleaning and servicing of hospitality areas, and chemicals and equipment used for cleaning in the hospitality industry. 


We support learners of all levels to thrive in the digital age. This can include our qualifications like Certificate in Digital Skills for Work (level 2), Certificate in IT User Skills (level 2 & 3) or Certificate in the Principles of Cyber Security at level 2.

We are expanding this offer in the coming months to offer more qualifications at higher levels, so please contact us to find out the wide range of digital qualifications our expert tutors can offer you. This can be the start of your digital journey or the extra level of qualification before progressing to an apprenticeship or your dream job.

Get started with us…


0333 014 4402